Q: I did not receive an email to approve my child's roster. How do I approve them?
Q: How do I submit a schedule request?
Q: How do I get on the Waiting List?
Q: Do I need Team Insurance for my team to play?
All teams must upload their Insurance Policy in their Team Dugout before playing OTC Sports.
Q: Why are some players on my roster in my Team Dugout showing as pending?
Players marked as 'PENDING' are awaiting parental waiver approval. Once signed, they change to 'APPROVED.' Only approved players appear on the official roster.
Q: How do we know all event details when playing with OTC?
Post bracket publication (no later than 5 pm on Wednesdays), an Event Email will detail everything. The Team Admin email receives it. If missed, contact us.
Q: Why on some roster ages do I see a player's age listed as older than the rest of the players?
These players are Grade-Based. For full clarity, check the rules section and view article #3.
Q: How do I remove my team from a scheduled event?
Email us and we will remove you. We hope this FAQ section helps answer any questions you may have.
For further assistance, don't hesitate to reach out to us directly.